Contact us

Account help, a purchase that didn't land, a responsible-gaming request, or a complaint - this is the right place. We aim to answer within 2 business days; complaints follow the timeline in our Terms (acknowledged within 2 business days, resolved within 14 days).

Prefer email?

Write to support@lucky-spin.fun from your account email - for purchase issues, include the date, amount, and currency.

Before you write

The FAQ and Help Centre answer the common questions instantly - chips, purchases, refunds, account recovery. For limits, purchase blocks, or account closure, see Responsible Gaming.